Reading the reviews so far, it seems like the majority of people here just want to complain. Recommendation: visit L’Auberge or Golden Nugget. He pointed and replied, “Only one place to get any food around here.” We only stayed at the casino a short while because it was extremely dull and there was no drink service.

We met him upon entry and his condescending, churlish attitude was not the best for a first impression. Also this casino does not have Dr Pepper or even Ginger Ale! BIG MINUS! We probably won’t ever go back to Horseshoe Casino Lake Charles because of a rude, hostile, bad attitude, security guard-didn’t get his name, but he was a man of small stature, glasses, and gray beard. We tip, and even with that they never returned. Horseshoe Lake Charles does not have a self-serve beverage center so you are at the mercy of two or at most three phantom waitstaff who never appear at the same place twice. Beverage service is almost non-existent here. AND DULL! The gaming tables and the slot machines are spread out inside this large casino and the variety of slots is average. But it is very clean, open, bright, and spacious. WOW! This casino is really out-of-the-way and located in a most unappealing industrial area.

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